Our work collecting and evaluating information about serious and organised environmental crime is vital for stopping waste crime. We use reports about suspected illegal activity from industry and the public to build intelligence so we that can target our work and take action against waste criminals.
If you think you have seen illegal waste activity, help stop it by reporting it anonymously to Crimestoppers on 0800 555 111 or online.
Here are some signs to spot that could indicate that a waste site is breaking the law.
Signs to spot an illegal waste site
There are lots of signs to look out for, which could suggest suspicious activity. These include:
- Out-of-hours activity at night, over weekends and during bank holidays
- Smoke caused by constant burning
- An increase in the number of lorries entering a site
- Waste going into a site but not coming out with increasing quantities of waste stockpiled on site
- Water pollution
The lack of a sign at the site entrance giving the operator’s name and permit number, flyers advertising cheap disposal rates and odour caused by rotting waste on the site could also be signs that they are operating outside of the law.
Fly-tipping should be reported to your local council.
How we use your reports
In the Intelligence Team we build a picture of what’s happening – locally, nationally and internationally – so that we can target Environment Agency resources to have the most impact. Investigating illegal waste sites, illegal waste exports and the deliberate mis-description of waste to evade taxation are our current big priorities.
Illegal waste sites cause environmental pollution and undercut legitimate business. Sites involved in the processing, storage or disposal of waste must have a permit issued and regulated by the Environment Agency. The permit makes sure that the sites only take certain types and quantities of waste and that they have infrastructure in place to prevent pollution. For example, the use of sealed drainage systems to prevent water pollution or fencing to prevent litter escaping from the site.
Illegal operators working outside this system often charge less for their services because they don’t put pollution prevention measures in place. This puts communities and the environment at risk and threatens legitimate businesses.
Checking whether a site is registered
Whether you are a business, local council or householder make sure you know where your waste goes, so it doesn't end up in the hands of illegal operators. Everyone who disposes of waste has a ‘duty of care’ to ensure it is handled safely and correctly.
Landowners should make sure that tenants involved in waste have the necessary permissions in place and remain compliant with those permissions. The costs for landlords to clear up an illegal waste site can run to thousands of pounds.
You can check the public register to see if a site is permitted and whether the person who collects and disposes of your waste is a registered waste carrier.
Taking action against waste criminals
We take a wide range of action against the operators of illegal waste sites depending upon the nature of the illegal activities and the history of the offender. Where appropriate we will prosecute offenders.
Operating an illegal waste site can result in unlimited fines and up to 5 years imprisonment. Other penalties, which can be sanctioned by the courts, include disqualification as a director, seizure of vehicles, disqualification from driving and community service. We will also use the Proceeds of Crime Act to recover any monies generated as a result of the illegal activity. This can run into hundreds of thousands of pounds.
If you suspect that a site is operating illegally, report it. We've partnered with independent charity Crimestoppers to provide an anonymous way of reporting waste crime. Call 0800 555 111 or report it online at www.crimestoppers-org.uk.
110 comments
Comment by Karen posted on
Have onward homes got a waste carrier license
Comment by kathrynbooth posted on
Please check details on our Public Register at: https://environment.data.gov.uk/public-register/view/search-waste-carriers-brokers
Or call one of our advisors on 03708 506506 with more details, please?
Comment by Local resident posted on
One of our neighbours is scrapping cars outside in our street spilling oil antifreeze whilst taking the cats and batteries of the cars before scrapping them, also uses the same vehicle for rubbish clearing leaving said vehicle full of rubbish for days, this leaves the road scattered with debris from both cars and rubbish in the road and sometimes maggots falling from the rubbish on the vehicle, also blocks neighbours driveways while doing this work and street sometimes has up to 4 scrap cars parked outside and on driveways, also blocks the pavements with parked vehicles so people have to walk in the road to get by, has been seen pouring petrol and other waste into local hedges and bushes as well as the pre-mentioned spillages onto the road all left Uncleaned
Comment by eileenroffe posted on
Good morning this would fall under 2 organisations - please report to the Council for the debris on the streets and the parked cars on the pavements. The Council can also arrange for the street to be cleared https://www.gov.uk/find-local-council.The Environment Agency regulate the waste industry and if the neighbour is carrying out a business and he does not have a waste licence or any waste exemptions to de-pollute vehicles and in addition he/she is polluting the ground then we have a 24-hour national incident team where you can report this to and you can remain anonymous. Please call 0800 80 70 60. More information environmental incidents can be found at this link - https://www.gov.uk/government/organisations/environment-agency - Eileen
Comment by Andrea posted on
A farm on a old wharf road in longcot is burning lots of rubbish. You can only see it from the railway track and I was just on the train travelling from
London to Somerset.
Comment by eileenroffe posted on
Please call our national incident team on: 0800 807060 - they will ask for the location and once a few more questions are answered they will log it and forward to the local area team - Thank you in advance - Eileen
Comment by Gary posted on
I've just phoned crimestoppers about illegal builder's bonfires burning plastic next to homes & a school & was told you don't deal it those type of concerns & to contact environmental health.
Comment by eileenroffe posted on
Good morning, you can call our national incident team on: 0800 80 70 60 to report burning of building waste - Eileen
Comment by Diane posted on
I have experienced the same! Pollution and the children's health as well as having to keep my windows closed and not being able to go out into the garden is not reason enough to stop those 🙁
Comment by Paul.salvidge posted on
My neighbour has been burning waste. Plastic hose pipes and other plastic materials as well.as unidentified items. When I approached the neighbour. As asked him what he was burning as the fumes were horrendous. He said its the country side and night time so he can burn what he wants. I also pointed out that the fire is also.next to a building with a wooded framed roof. And he than began hurling abuse at me.
I've tried the link but it doesn't work. Who.can I call because he keeps doing it.
Many thanks
Comment by eileenroffe posted on
If your neighbour is running a business then you can report this to our national incident team on: 0800 80 70 60. If it is a house/home owner burning then pleas report to Environmental health at your local Council- Eileen
Comment by Neil Kirsten posted on
Pointless.
Reported the burning of a load of waste settees from a furniture warehouse masquerading as a bonfire, Reported prior to the actual fire, could have been stopped.
No action. No one is interesting in stopping this pollution right on people's door steps. No faith at all in any of these services any more.
Comment by Nick posted on
I have the same problem. The neighbour collects household waste. Mostly plastic the smell is horrendous and toxic. Filmed it and reported it to Ashford council. It’s every night. NO ACTION taken 😡😡😡😡
Comment by Gary Foster posted on
the crimestoppers link is wrong
Comment by AStone posted on
Link still broken after 2 years it was reported
Comment by amanda delaney posted on
There is a so called business at the side of stockfield mill Chadderton, high fence ,cameras,dog etc who constantly burn products to which all the debris goes onto the car park at Stockfield mill Chadderton causing damage to the cars.
You cannot get into the compound or see anyone to speak to.
Can this be reported in any way?
Comment by kathrynbooth posted on
Hello Amanda
Please report this to our incident team on:
0800 80 70 60
They will need to take further information from you so a report can be put together so we can investigate further.
Regards Amy
Comment by Jade Chadwick posted on
We constantly have young groups of kids starting fires at the back of our property in yeadon. The fires smell so strong and there is always a strong smell of weed along with loud noise for the kids
Comment by eileenroffe posted on
Hello - please report this to your Local Council - Environmental Health Department: https://www.gov.uk/find-local-council - Eileen
Comment by My Jessica tansey posted on
I have some back neighbors who are having a bonfire and I can't go to sleep
Comment by eileenroffe posted on
Hi Jessica, if your neighbour runs a business and is burning waste created or received by that business, please report direct to our 24/7 Incident Hotline on 0800 807060.
If this is a domestic premises burning household or garden rubbish, pleas report to the Environmental Health Department at your local borough council.
Yours, Joz
Comment by Hayley posted on
Hi a pizza shop keeps burning their plastic tubs I’m sure they are not allowed to do that it stinks they leave it burning all night and day without putting it out they start the fire at 11pm before they shut and leave it to burn I have a baby and I’m getting fed up of them setting a fire and leaving
Comment by eileenroffe posted on
Please call our national incident team on: 0800 807060 - they will ask for the location and once a few more questions are answered they will log it - Thank you in advance - Eileen
Comment by sandra marshall posted on
I have a lodge on a caravan site and they constantly burn old decking, plastic wicker chairs and garden rubbish. The smell and smoke ruins my pleasure as I can’t sit out and my lodge smells of smoke. I have complained and they haven’t burnt anything for a week but the pile of stuff on the fire pit is now huge I’m dreading it when they do light it. Nobody stays with the fire when it’s lit and the children’s football area is right at the side of it. What do I do?
Comment by eileenroffe posted on
Good afternoon, please report this to your local Council, contact details can be found at the link: https://www.gov.uk/find-local-council - Eileen
Comment by S Bell posted on
All sorted as kids set fire to it and fire brigade had to come out and they’ve reported it
Comment by FRED SMITH posted on
CHAPEL KITCHENS AT YO268ET BURN CHIP BOARD THE SMOKE IS AWFUL
Comment by eileenroffe posted on
Please call our 24hr Incident Hotline to report trade waste being burned on 0800 807060. Thanks - Joz
Comment by Jason posted on
We live in Wolverhampton, someone has to!
Our neighbour has for the past twelve months been dumping rubbish and building materials on private land that my wife bought two years ago as revenge against me telling him that if he wanted to buy some of her land he would have to "take it up with her". The rubbish consists of: -
Scrap metal, parts of a metal cooker, old timbers, tree branches, huge sectioned tree trunks, broken chipboard cupboards, old roofing felt, transparent plastic corrugated roofing sheets, scaffold planks, old paint tins, a large roll of concertina hose, a stack of concrete blocks, thousands of used roofing tiles , etc.
My wife has written two very polite letters asking him to remove the rubbish, but he is responding by dumping more, is he committing an offence?
Comment by eileenroffe posted on
Hello, this type of activity falls under the remit of the landowner to clear the fly tipping and the Environment Agency would not be able to assist in matters that fall under a civil remit. This is the link that describes incidents that we deal with: https://www.gov.uk/report-an-environmental-incident - However, the Council may be able to assist: https://www.gov.uk/report-flytipping - Eileen
Comment by S Price posted on
I've just witnessed a local cafe pourimg waste oil down the drain in the high street in front of their premises-who do I report this to?
Comment by eileenroffe posted on
Please report this to our 24hr Incident Hotline on 0800 807060. They will take full details and assign an Environment Officer to investigate.
Comment by Katie posted on
Hello my neighbour is constantly burning mostly at night, we live in the countryside but what he is burning is plastics, rubber due to the smell and colour of the smoke, I can't have the windows open as our bedrooms fill with it. I can't discuss with him as he's not an easy man, what department of the council would you report this too?
He also fills his recycle bins with rubbish and then only outs recycling on the top of them, again which department do I report too?
Comment by eileenroffe posted on
This type of enquiry will fall under the remit of Environmental Health who are with the Local Council. I have placed the link below that will allow you to find contact details to forward your enquiry to them. The Environment Agency regulate the waste industry and deal with flooding from rivers among other industry regulated activities.
https://www.gov.uk/find-local-council - Eileen
Comment by Michael posted on
Did you get anywhere with that? We suffer from the same problem. Neighbor burning plastics and tyres all night every night for last 4 months. Council not interested. Environmental Health not interested. Housing Association not interested. They all just take my name and address and do nothing besides sending a letter. Apparently, they can't prove what is being burned and how often... All estate keeps windows shut while the toxic engulfs.
Comment by Ann posted on
My neighbour has a shop ( clothes alterations ) she brings her rubbish home and puts it out with house hold waste some times it’s about six bin bags is this ok
Comment by eileenroffe posted on
Hello Ann
We regulate the commercial waste industry in terms of licencing/permits. For example if she was transporting commercial waste herself she would need a waste carriers licence from us. If your enquiry is in terms of health and safety you would need to environmental health who are a department at the local authority:
https://www.gov.uk/find-local-council
Regards Amy
Comment by Dermot Lawless posted on
Where do I report a retail unit in Edinburgh using residents bins for discarding their trade waste?
Comment by eileenroffe posted on
Hello - please contact SEPA: https://www.sepa.org.uk/ - Eileen
Comment by Lou posted on
Hi
We live to small units. One unit burns waste and it has we think caused a fire and damaged our property. There was no other way it could have started. Until Wednesday this unit hadn’t capped the chimney. Is this illegal? We often remove partially burned debris from our garden. The fire services attended and its caused damage to windows all garden furniture. Roof Fence and boiler as the flue melted and water sprayed into the boiler as it had melted I need advice.
Comment by eileenroffe posted on
Morning - you can report this to our national incident team on: 0800 80 70 60: https://www.gov.uk/report-an-environmental-incident - Eileen
Comment by Claire posted on
Hi, how do I report a neighbour who is having daily large bonfires in there garden, they burn large amounts of stuff on a daily basis, including mattresses etc.. theres large amounts of black smoke and horrible smell, I'm pretty sure they are doing waste collection and burning it.
Thanks
Comment by eileenroffe posted on
Hello - please call environmental health to report this who are with the Council: https://www.gov.uk/find-local-council - Eileen
Comment by Carl Robert Talbot posted on
Hi there i am plagued with scrap metal collectors comming round and just taking stuff from ppls drives i very much doubt they have s waste disposal liscence how do i report them plz
Comment by eileenroffe posted on
Hello - please report this to our national incident team on: 0800 80 70 60 - Eileen
Comment by Peter posted on
You cannot assume someone doesn't have the correct permit. I do not think you are in any position to make such statements without having any facts to prove your assumptions to be correct
Comment by Gary Wilson posted on
A neighbour runs a wedding car business and regularly has fires throughout the day I asked himn what he was burning and said oil, Who do I report this to?
Comment by eileenroffe posted on
Hello - please report this to our national incident team on: 0800 80 70 60 - Eileen
Comment by Debbie posted on
Our neighbour imports lots of cats from another country (last count in the neighbours house 40 plus at any one time). I have reported this with the council before and on this previous occasion I could see 2 piles of cat litter by the braissere waiting to be burned. After complaining to the council on this occasion the practice stopped for a while and instead large amounts of black bin liners appeared along our boundary fence one burst open to reveal cat litter. In the past month my neighbour has decided to resume the burning of what I believe to be cat litter leaving the brassiere bailing out smoke most of the day and on numerous occasions the burning has started very early in the morning 4-5am approx. I’ve been in contact with my council now and they have advised me to also contact your dept.
Comment by eileenroffe posted on
Good morning, this is not reportable to the Environment Agency, please report to the Council again. The Animal and Plant Health Agency will be able to assist you: Animal and Plant Health Agency - Telephone: 0300 1000 313 Eleen
Comment by Reg posted on
Air in Osborne ave stanwell is foul somebody in vicinity
Burning toxic materials early eve and night contacted council not interested local area needs monitoring
Who else would be interested ?
Comment by Shelley Bain posted on
Who can we report a local recycling plant to that is burying plastic on its farm land and burning things day and night. Our local council won’t help because they use the plant.
Comment by eileenroffe posted on
Hello - please report this to our national incident team on: 0800 80 70 60 - they will be able to ask more questions to log this as an incident - Eileen
Comment by Elaine Hayward posted on
Hi my neighbours have started a commercial waste service, they are sorting the waste in my street, It’s all over the place now. And loading the van at 6:30 on Sunday morning. Shouldn’t they have a commercial site for this type of job please? I believe their house is housing association too, I’m privately renting and probably paying 5 time’s as much to live here, where do we stand please?
Comment by eileenroffe posted on
Hello - please report this to our national incident team on: 0800 80 70 60 - they will be able to ask more questions to log this as an incident - Eileen
Comment by Elaine Hayward posted on
Ok thank you - I don’t want to cause any neighbour issues, can you let me know where I stand please, if it comes to that? Are they legally allowed to sort commercial waste in our street or not please?
Comment by eileenroffe posted on
Morning -many sorting of waste needs either permitting or a waste exemption from the Environment Agency - you can remain anonymous when you report this to out national incident team - 0800 80 70 60 - Eileen
Comment by Lucinda posted on
One of our neighbours has a removal company. He changed his yard a few years ago via planning application to this: 'yard for secure storage of equipment for use in forestry and landscaping.' does this count as commercial? The reason I ask is he burns huge fires everyday in an industrial size skip. It's vile for us neighbours. Who's best to report it to? Thanks
Comment by eileenroffe posted on
Hello - please report this to our national incident team on: 0800 80 70 60 - they will be able to ask more questions to log this as an incident as no commercial waste should be burnt - Eileen
Comment by Manda posted on
Hi there, a dentist opposite us burns waste every month or so in a metal bin. The waste include plastic folders and paper. The smoke is smells quite toxic and comes into our house despite windows and doors being shut. Is this a council or environment agency thing? Thanks
Comment by eileenroffe posted on
Hello, Please report this to our Incident team on 0800 80 70 60. They will ask more questions, log it and send to the area team. Eileen
Comment by Paul breen posted on
I have a plumbers yard next to us, keep burning polystyrene, plastic in an home made incinerator which directs the smoke into our houses.
Comment by eileenroffe posted on
Hello, Please report this to our Incident team on 0800 80 70 60. They will ask more questions, log it and send to the area team. Eileen
Comment by George Raven posted on
Hello. My neighbour is an unlicensed waste carrier. He is storing and then burning everything imaginable in his residential property just 5 yards from other neighbouring properties. He is also storing fridge freezers. The fire service attended 3 weeks ago as one of the fires were out of control. He is also having others turn up in vans and dump their waste in his garden for a price.
Comment by eileenroffe posted on
Hello, Please report this to our Incident team on 0800 80 70 60. They will ask more questions, log it and send to the area team. You can remain anonymous - Eileen
Comment by Leroy posted on
Hello
My neighbors keep put on a unattended fire in their back garden and they are burning rubber and plastic and metal and the fire is close to the property . And I have young children and a new born baby and the smoke smells is to much for us all.
Comment by eileenroffe posted on
Good morning - please report this to your local council, environmental health department - https://www.gov.uk/find-local-council - Eileen
Comment by David posted on
Which town this is happening?
Comment by Ben posted on
Waste crime: help spot it and stop it https://environmentagency.blog.gov.uk/2015/07/29/waste-crime-help-spot-it-and-stop-it/
To whom ever it may concern.
Hi just wanted to let you know, I have just noticed the bin in my local park in Easton Bristol " Chelsea park" has been burnt out. Could you please let me know if and when it will be replaced as there is nowhere to dispose of the dog poo.?? /1
Comment by Donna Broadhead posted on
My neighbour runs a gardening business. He brings rubbish from other peoples gardens (garden waste in large bags, broken gates and fencing, large pieces of metal and other types of assorted waste) and dumps it in a compound he has erected using 6ft Heres fencing panels adjacent to our garden. We have a constant problem with rats and growing waste dump is causing us distress. Can you help please.
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Comment by Molly posted on
Hello my neighbour is often burning some kind of waste next to his garage. He has 2 vans collecting all sorts of waste like chairs, metal poles, plastic etc.. Last summer we often had to keep windows closed due to smell of burning. We can't discuss with him as he's not an easy person. I am asthmatic so this has an impact on my health as well. Is there something legally we can do about it?
Comment by eileenroffe posted on
Hi - if your neighbour is running a business and burning waste generated commercially, please report it direct to our 24/7 INcident Hotline on 0800 807060, so that an officer can be assigned to investigate. Thanks - Joz
Comment by Hayley posted on
How do i go on about reporting a shop that keeps burning rubbish smells of plastic and always doing it at 10pm i have had enough of my house smelling of smoke my babys pram stinks and they wont replace it
Comment by eileenroffe posted on
Hello, Please report this to our Incident team on 0800 80 70 60. They will ask more questions, log it and send to the area team. Eileen
Comment by S Smith posted on
Midlands logging company at Buildings Farm in Hartshorne Derbyshire is constantly burning waste, including some sort of plastic.
Comment by S Smith posted on
Midlands logging at Buildings Farm Hartshorne Derbyshire constantly burning waste including some sort of plastic.
Comment by eileenroffe posted on
Good morning, please report all commercial waste burning directly to our 24/7 Incident Hotline on 0800 807060, so that an officer can be assigned to investigate. Thanks - Joz
Comment by S Smith posted on
I did try but gave up after being on hold for over 30mimutes.
Comment by Ben posted on
Hi,
The people opposite seem to have some sort of landfill thing going on. We've seen flatbed vans truing up at all times of the day and they just go ahead and shovel it off and cover it up.
They bury absolutely everything, plastic, household waste, food. I've heard some pretty significant explosions from whatever they are burning in there.
They keep a horse in a horsebox in the garden, and I'm pretty sure they've been burning the feces mixed with hay. I saw them set it in the afternoon and it was still smouldering in the morning giving off some truly acrid smell!
There is a house closer to them than we are, and I know for a fact that one of my pregnant friends lives with her husband about 100 yards away from where the fire is blowing smoke.
Comment by eileenroffe posted on
Hello, Please report this to our Incident team on 0800 80 70 60. They will ask more questions, log it and send to the area team. Eileen
Comment by Julie posted on
A local company operating as a vehicle recovery service (they do have a waste carrier licence) is collecting scrap cars and waste metal and storing the waste and scrap vehicles in 6 vehicles which are located in a cul-de-sac. Is this something that the environment agency can deal with.
Comment by eileenroffe posted on
Hi Julie, please report the details to our Incident Hotline on 0800 807060, so that they can assign an officer to investigate. Thanks
Comment by Jo posted on
A traveller site near where I live have ‘regular bonfires’ on Sundays which smell like commercial waste. The smell & smoke is horrible . What can be done? Is this legal?
Comment by Jacqueline Ryley posted on
Neighbour has been having a white van arrive most weeks and this has been happening for some time over the years where I suggest off load bags of builder rubble which I suggest the neighbour has been putting down on the land within his garden, also in that garden is a ditch, I had asked LA but did not get any response?
Comment by eileenroffe posted on
Please call our national incident team on: 0800 807060 - they will ask for the location and ask a few questions to see if it is an incident. Thank you in advance - Eileen
Comment by Ella Wiseman posted on
There is a large metal chimney at a builders yard opposite where I live with black smoke coming out of it around 9.30am week day mornings and 11:30pm weekend evenings. It smells like burning plastic and we worry about having our windows open. Who should I report this to?
Comment by eileenroffe posted on
Please see the link below as to what we class as a reportable environmental incident for sites that we regulate, regulated sites can be found on the public register:
https://www.gov.uk/report-an-environmental-incident
Public register:
If we do not regulate the site then please call environmental health with the local council to report this:
https://www.gov.uk/find-local-council
Eileen
Comment by Melanie Coote posted on
My neighbour has put approximately 80 used tyres on his front garden to deliberately cause an eyesore. What can I do? It is a residential area.
Comment by eileenroffe posted on
The Environment Agency deal with flooding from main rivers, we regulate the waste industry amongst other permitted activities but we have no dealings with domestic matters. Please contact Environmental Health who are with your local council. I have placed a link below to enable you to locate contact details:
https://www.gov.uk/find-local-council Eileen
Comment by Shaun posted on
I have a neighbour who runs a house clearance business and they pile up sofas and mattresses and beds plus large numbers of plastic items. Up to 10 mattresses and sofas in a week. They burn it all right on my boundary with toxic smoke filling our house and garden, it is black smoke. Often the fires get out of control and catch on fire stock piled items that are stacked ready for burning. They do not have a trade waste licence and are 15 feet from my garden boundary. Last week we had to leave the house for a while as the wind was blowing toxic smoke into our home. What are the potential penalties for this illegal activity please?
Comment by eileenroffe posted on
Please call our national incident team on: 0800 807060 - they will ask for the location and once a few more questions are answered they will log it - Thank you in advance - Eileen
Comment by C. Jacob posted on
It would appear from many of the comments that trying to stop the illegal burning of highly polluting toxic material is virtually impossible. The laws appear to be on the side of those who burn whatever they choose and trying to stop them is a waste of time. I have been told about farmers who simply pile up whatever they wish to dispose of and set fire to it knowing that no-one will stop them! Bonfires should be banned along with highly toxic fireworks . We don't have the luxury of time to sort out our climate issues
and this sort of behaviour doesn't help our situation. New laws and more effective action are needed.
Comment by Close neighbour posted on
The Smiths are at it again at the scrap yard in Great Harwood Lancashire. I know yourselves and the police mounted a major operation there and they stopped for a while. They are now burning waste through the night. It is now 1:30 am and I can’t sleep for the smell of smoke and had to close all my windows! Not sure if further checks need to be made again!
Comment by eileenroffe posted on
Please call our national incident team on: 0800 807060, they are available 24/7/365 - they will ask for the location and once a few more questions are answered they will log it - Thank you in advance - Eileen
Comment by Brandon posted on
Hi, I recently hired a motor home. I wasn't supplied a waste water hose or waste water carrier. Is there a legal requirement for Motor Home hire companies to supply a waste water hose or a waste water carrier?
Comment by eileenroffe posted on
Good morning, we do not regulate the sale of motor vehicles, we regulate the waste industry/permitted sites and operators of waste. Please liaise with the seller. Eileen
Comment by Andrew Lagowski posted on
Your link to Crimestoppers is not correct (http://www.%20www.crimestoppers-org.uk/)
Comment by Gypsy posted on
I live in rennie grove and a neighbour is burning harsh chemicals which is going into my property and making my child cough as they play outside please can someone investigate this address rennie grove B32 2SE
Comment by eileenroffe posted on
Good morning if we regulate the site and you can check using our public register: https://www.gov.uk/guidance/access-the-public-register-for-environmental-information then please call us on: 0800 80 70 60. If we don't regulate the site then please contact your local council environmental health department: https://www.gov.uk/find-local-council - Eileen
Comment by Brenda Wilson posted on
How do you report a building / landscape company for not having a waste licence. It does not show on any lists but they regularly park in our close loaded with waste on a pick up transit
Comment by eileenroffe posted on
Good afternoon - our national incident team will log that report - please contact them on: 0800 80 70 60 - 2 hour service. Thank you in advance ^Eileen
Comment by Lee Chadwick posted on
Hi is it illegal to paint a fence in used engine oil
Comment by eileenroffe posted on
Used engine oil is classed as hazardous to the environment and is not recommended. Only approved paints or preservatives should be used ^Eileen
Comment by Dutch posted on
A local land owner,allows many different trades and a comercial waste company (tipper lorries)to dump waste on his land,this has been happening over a few year period,
All for cash,back handers,
If i report this,is my identity guaranteed?
Comment by eileenroffe posted on
Good morning, you have the option when you call our national incident team on: 0800 80 70 60 to remain anonymous. Thank you in advance for reporting. ^Eileen
Comment by Steve majors posted on
One of my neighbours runs an outside catering business, hog roasts hot dogs etc. He brings all the waste food home which includes rotting burgers, pigs heads and bulk bags of bread rolls, he then puts this out for collection with his household waste. As we’re still black bag collections and not wheelie bins, this attracts rats, cats and excessive flies. Who do i report this to?
Comment by eileenroffe posted on
Good morning, please call our 24-hour national incident team (and you can remain anonymous) on 0800 80 70 60. The advisor will take a report and forward to the local waste team for their attention. In addition, please call your local Environmental Health team who are with their local Council. The link is here, where you will find the local council switchboard number. https://www.gov.uk/find-local-council Thank you in advance. ^Eileen
Comment by Stuart C posted on
A private school (in a city) that has a permit as waste carrier, broker or dealer (low tier) has been disposing of large quantities of green waste in the field next to our house boundary for 18 months now. The pile is over 3m high, in an area of 20m by 20m. Is this permitted? As it doesn't seem sustainable over a longer term. Plus it's pretty smelly in the summer.
Comment by Dean Rheims posted on
One of my neighbours who works as a Judge has been burning car tyres in his front garden for approximately 18 months as of Dec 2023. The street which his property is located is within 100 yards of our encampment. The smoke is truly toxic and is now starting to cause lung and throat inflammation for my own household and others who live on our caravan site. We have tried to reason with this man but he becomes quite vocal and displays aggression which is frightening and alarming to us! This situation is causing everyone much distress and concern. We struggle to communicate with 'the settles' and therefore any help in dealing with this situation would be most appreciated.