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Environment Agency 20 years of water resources

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Twenty years ago, when the Environment Agency came into being, managing water resources was high on the political agenda: we were in the middle of a drought. Summer 1995 had been a scorcher with widespread low flows, and water supplies in Yorkshire under threat, whilst a dry winter to follow brought little relief. So it was a busy start for me and the water resources teams in spring 1996. We were managing a dwindling resource while also balancing the needs of water companies, farmers and the environment.

We’d already had quite a bit of practice in the short life of the National Rivers Authority – which had spent most of its days in drought: 1989-92 and 1995. But it was still relatively early days with The Environment Agency. We were still finding our feet after privatisation of the water industry, plus the technology we now take for granted was very much in its infancy.

River Pang after the 2 driest years in the Thames region - Picture by Stewart Turkington
River in South East following period of dry weather

Life on the frontline

A typical summer’s day in my old East Anglia regional job in the mid 90s might have included checking on water transfer stations and river levels, adjusting instructions for operational pumping and looking ahead at the forecasts. Liaising with colleagues out on the ground in areas was also crucial, for example, to discuss whether irrigation restrictions were needed before river levels dropped too low and boats got grounded or fish stranded. We had regular meetings with water companies as the drought deepened. In times of drought we need to know: would they need drought orders and permits? Could they make a strong case? Could they demonstrate exceptional shortage of rain? As part of a national network we worked – and still do work - very closely with areas all over the country. Concerns range from streams, wetlands and wells drying out, fish gasping at the surface and dealing with media requests.

2012-06-20 Fish Rescue - Anglian Region (2)
A fish rescue in action

Essential long-term planning

A lot of fundamental elements of my job have remained the same. Alongside all the frontline work we also needed to get on with long-term work too. Back in 1996 this included our own water resources strategies and introducing a new approach for water company planning. Born out of the Yorkshire experience, the government published the Agenda for Action in October 1996. That set the foundation for the current system of water resources management and drought planning by water companies.

Fast forward to spring 2016, past several more droughts, most recently in 2010-12, and what’s new, what’s changed? What’s better, or worse, and is anything the same?

Life now

A typical day now includes more online meetings, phone conferences and checking emails. We now check water level status via the internet which saves time and manpower. I give a lot of presentations to share our learning and evidence. Recently, I was at a drought conference where my presentation was tweeted and things like this make us think much more about how we can communicate important messages through social media – something which certainly didn’t exist 20 years ago. We have far slicker systems for monitoring, reporting and doing things. But a lot of what we do is still the same even if how we do it’s changed: liaising with water users, talking to the media, and ultimately balancing the needs of water companies, farmers and the environment.

The water companies now have 25+ year water resources management plans setting out how they’ll secure public water supplies, supported by their drought plans. The Environment Agency has returned 27 billion litres of water a year to the environment through changes to abstraction licences, improving the flow of hundreds of miles of our rivers. That’s enough water to supply half a million people – a city the size of Liverpool and water companies are still keeping our supplies secure too.

Keeping our rivers and taps running

Looking ahead there’s still more to do. We seem to have had more floods than droughts recently, but more than ever we have to be ready for when dry weather returns. Defra recently published a roadmap for water sector resilience, building on our advice and evidence. The water companies are following up to assess strategic infrastructure needs across England, in readiness for their next round of plans. With ever more uncertain weather and climate we must be prepared to cope, keeping the rivers and taps running for the good of us all.


This blog originally appeared in Utility Week

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  1. Comment by Michael A Fudge posted on

    The upper reaches of the River Hamble at Botley where we live has silted up on a bend as to present a concern of a flooding risk. Is this your responsiblity?

    • Replies to Michael A Fudge>

      Comment by kathrynbooth posted on

      Good morning,yes it is our responsibility. Please can you contact our incident room with a postcode if possible to report. Thank you in advance. Tel. number: 0800 80 70 60. Eileen

  2. Comment by Dan Shadbolt posted on

    In June my wife and I kayaked between Longbridge and Sidlow Bridge on the River Mole in Surrey - the river was in a terrible state, blocked with fallen trees and accumulated debris every few hundred metres - not only did this make the river effectively un-navigable, losing its potential leisure resource value, but such obstructions must also surely hugely increase the risk of flooding along its course over the Winter period. Does the EA have any plans to clear these obstructions, either themselves or in association with any local conservation groups (with which we would be happy to co-operate)?

    • Replies to Dan Shadbolt>

      Comment by kathrynbooth posted on

      Good morning, thank you for your post. In cases like this we would urge our customers to contact our incident communication service as blockages in a river have a potential to cause flooding. Our incident number is: 0800 80 70 60. I have forwarded this blog post to our incident room for reporting/their attention. Once again thank you. Eileen

  3. Comment by Richard Walker posted on

    The Brent has raw sewage constantly discharging into it (not just during heave rainfall) is this legal?

    • Replies to Richard Walker>

      Comment by kathrynbooth posted on

      Please can you call our national incident team to report this: 0800 80 70 60. Thank you in advance. They will ask for a more specific location. Eileen

  4. Comment by Colin Baker posted on

    I have been checking your web page, only to see all your replies seem to be the same contact 08008070, but no genuine answer as to how or when you as the agency intend to do anything about the problems of flooding.
    Surely as the environment agency it is your responsibility to ensure that river are kept deep enough to prevent flooding, this would allow the water to make its way without flooding everywhere.
    It looks to me as though your ideas are so long as the flood plains are used it is ok, sorry it is not your job must be to ensure by dredging every 20/30 years you could keep the waterways running smother than they do today.

  5. Comment by Stephen Frankling posted on

    Yes it does seem that a fob off public answer is dished out, a number should be issued and the public then could using the number see what action if any was taken in regard to the calls
    Or is that actual accountability too much for civil servant type entities
    People living by rivers often decades r v knowledgeable about rivers.


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