Tracey Bartlett

Tracey Bartlett, Business Change Manager

Tracey is Business Change Manager, she ensures any changes that affect our customers or contact centre are managed into the business effectively and we maintain the right service to our customers.

The Customer Contact Centre opens its doors for Sport Relief

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National Customer Contact Services get involved in Sport Relief

Ever wondered who is at the other end of your phone call, email or letter when you contact the Environment Agency?  That would be our customer service, registration and incident hotline team, known internally as Contact Centre Services. Our aim every …