Tracey Bartlett, Business Change Manager

Tracey is Business Change Manager, she ensures any changes that affect our customers or contact centre are managed into the business effectively and we maintain the right service to our customers.

The Customer Contact Centre opens its doors for Sport Relief

Tracey Bartlett, Business Change Manager, 14 April 2014 - Other areas of our work

Ever wondered who is at the other end of your phone call, email or letter when you contact the Environment Agency?  That would be our customer service, registration and incident hotline team, known internally as Contact Centre Services. Our aim every …

Stories from the Environment Agency

The Environment Agency’s work helps to protect and improve the environment. We also manage flood risk and encourage sustainable development. This blog gives an insight into our work. Find out more.

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