Ever wondered who is at the other end of your phone call, email or letter when you contact the Environment Agency? That would be our customer service, registration and incident hotline team, known internally as Contact Centre Services. Our aim every …
Tracey Bartlett, Business Change Manager
Tracey is Business Change Manager, she ensures any changes that affect our customers or contact centre are managed into the business effectively and we maintain the right service to our customers.
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Stories from the Environment Agency
The Environment Agency’s work helps to protect and improve the environment. We also manage flood risk and encourage sustainable development. This blog gives an insight into our work. Find out more.