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Creating a better place

A day in a life of a Fisheries Enforcement Officer

Posted by: , Posted on: - Categories: Fisheries and biodiversity, Water

The Environment Agency is responsible for  overseeing fishing and angling by a system of licensing. Working as a Fisheries Enforcement Officer (FEO) my duties include the enforcement of two important pieces of legislation -  the Salmon and Freshwater Fisheries Act …

Tackling waste crime

Posted by: , Posted on: - Categories: Waste
Environment Agency staff sifting through a waste pile in Hillingdon

In early 2014 approximately 1,000 tonnes of mixed commercial waste was illegally tipped at the former Master Brewer Hotel in Hillingdon.  A new development is proposed to take place on this land and the removal of the illegally deposited waste …

The Customer Contact Centre opens its doors for Sport Relief

Posted by: , Posted on: - Categories: Other areas of our work
National Customer Contact Services get involved in Sport Relief

Ever wondered who is at the other end of your phone call, email or letter when you contact the Environment Agency?  That would be our customer service, registration and incident hotline team, known internally as Contact Centre Services. Our aim every …